Terms of Service

Last updated: October 20, 2026

1. Overview

Welcome to Miss Nhyira. Throughout these Terms of Service, “we,” “us,” and “our” refer to Miss Nhyira. We operate this online store and website, including all related information, products, features, and services, to provide you with a convenient shopping experience.

By visiting our website or purchasing from us, you agree to these Terms of Service and any additional policies referenced here. Please read them carefully before using our website.

If you do not agree to these terms, please do not use our website or services.

2. Eligibility and Use of Our Website

By using this website, you confirm that you are legally able to enter into a binding agreement in your jurisdiction or that you have the necessary consent from a parent or legal guardian.

You agree not to use our website for unlawful purposes, violate applicable laws, interfere with website security, or misuse our services.

3. Products and Descriptions

Miss Nhyira specializes in wigs, hair extensions, and related beauty products.

We make reasonable efforts to display accurate product descriptions, photographs, colours, lengths, textures, and other details. However, colours and appearance may vary slightly depending on lighting, photography, device screens, and manufacturing variations.

Customers are responsible for reviewing product descriptions, measurements, and specifications before ordering. Please contact us if you need clarification before making a purchase.

4. Prices and Payments

All prices and applicable charges will be displayed at checkout. The currency will be indicated on our website or during the checkout process.

Prices, promotions, and product availability may change without notice, subject to applicable law. Changes will not affect orders already accepted except where permitted by law.

You agree to provide accurate billing, payment, and contact information. Orders may be declined or cancelled where permitted by law if payment cannot be authorized, fraud is reasonably suspected, or a product is unavailable. If payment has been collected for a cancelled order, any required refund will be provided.

5. Orders and Order Acceptance

Placing an order constitutes an offer to purchase the selected products. An order confirmation email does not necessarily mean that the order has been finally accepted.

We reserve the right to review, decline, or cancel orders where legally permitted, including in cases of suspected fraud, pricing errors, inventory issues, or incorrect order information. If an order is cancelled after payment, we will arrange any refund required by law.

6. Shipping and Delivery

Miss Nhyira ships orders from Canada to eligible destinations, subject to product availability and shipping restrictions.

Shipping fees, estimated delivery times, and available delivery options will be shown where applicable during checkout. Delivery estimates are not guarantees unless expressly stated.

Delivery may be affected by carrier delays, customs inspections, weather, and other circumstances beyond our reasonable control. Customers are responsible for providing accurate shipping information.

International orders may be subject to customs duties, import taxes, and other charges. Responsibility for these charges will be communicated where applicable and determined in accordance with local law.

7. Returns and Refunds

Our Return and Refund Policy explains the conditions under which returns, exchanges, and refunds may be available.

Due to the hygienic nature of wigs and hair extensions, certain restrictions may apply to used or altered products. However, nothing in our policies excludes or limits rights or remedies that cannot legally be excluded under applicable consumer protection laws.

Please review our separate Return and Refund Policy before placing an order.

8. Promotions and Discount Codes

Promotional offers, including first-purchase discounts, are subject to the terms stated when the promotion is offered.

Unless otherwise specified, discounts cannot be exchanged for cash. Offers may have eligibility requirements, expiry dates, exclusions, or restrictions on combining multiple promotions.

We reserve the right to correct promotional errors and administer offers fairly, subject to applicable law.

9. Intellectual Property

All website content, including the Miss Nhyira name, logos, branding, product photographs, designs, graphics, text, and other original materials, is owned by Miss Nhyira or used with permission.

You may not copy, reproduce, distribute, modify, or commercially exploit our content without prior written permission, except as permitted by law.

10. Reviews and Customer Submissions

If you submit a product review, photograph, testimonial, or other content, you confirm that you have the right to share it.

You grant us permission to use, display, and reproduce your submission for legitimate business purposes, subject to applicable law and any required consent. We will not knowingly misrepresent your endorsement or use personal information in ways that violate our privacy obligations.

You must not submit unlawful, fraudulent, defamatory, or infringing content.

11. Third-Party Services and Links

Our website may use third-party services, including Shopify, payment processors, and shipping providers. These services may have their own terms and privacy policies.

We are not responsible for third-party websites or services beyond our legal responsibilities. Your use of those services may be subject to their respective terms.

12. Privacy

Your personal information is handled in accordance with our Privacy Policy and applicable privacy laws.

Please review our Privacy Policy to understand how personal information is collected, used, disclosed, and protected when you visit our website or make a purchase.

13. Errors and Website Availability

We aim to keep our website information accurate and our services available. Occasionally, information may contain errors or omissions, or the website may experience interruptions.

We may correct errors, update information, or modify website features where permitted by law. These provisions do not allow us to disregard obligations relating to orders already accepted or rights protected by applicable law.

14. Limitation of Liability

To the extent permitted by applicable law, Miss Nhyira will not be liable for indirect or consequential losses arising from the use of our website or products.

Nothing in these terms excludes liability, consumer guarantees, or other rights that cannot legally be excluded or limited under applicable law.

15. Indemnification

To the extent permitted by law, you agree to be responsible for losses or claims arising from your unlawful use of our website or your violation of these Terms of Service or another person's rights.

This provision does not apply where applicable law prohibits such an obligation.

16. Governing Law

These Terms of Service are governed by the applicable laws of Ontario and the federal laws of Canada that apply there, without removing any mandatory consumer protections that apply to customers in other jurisdictions.

17. Changes to These Terms

We may update these Terms of Service from time to time. The latest version will be published on our website with an updated revision date.

Changes will apply as permitted by law and will not eliminate rights that customers have already acquired.

18. Contact Information

For questions about these Terms of Service, please contact:

Miss Nhyira Customer Care

Email: missnhyriarkm11@gmail.com

Business name: Miss Nhyira

Location: Ontario, Canada

Website: https://msr0yh-si.myshopify.com/

Thank you for choosing Miss Nhyira.

Luxury Hair. Confidence. Beauty.

Be Bold. Be Beautiful. Be You.

With love and gratitude,

The Nhyira Team