Privacy policy

Privacy Policy

Last updated: October 20, 2026

Miss Nhyira respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, place an order, or communicate with us.

1. Personal Information We Collect

Depending on how you interact with our store, we may collect the following types of information:

Contact information: Your name, email address, telephone number, and billing or shipping address.
Order information: Products purchased, order history, payment status, and delivery details.
Payment information: Payments are processed through Shopify and its supported payment providers. We do not intentionally store complete payment card details on our own systems.
Account information: Login details and preferences if you create a customer account.
Device and usage information: IP address, browser type, device information, pages visited, and interactions with our website.
Customer communications: Information you provide when contacting us for support, submitting reviews, or making enquiries.

We collect only the information reasonably necessary for our business activities and legal obligations.

2. How We Use Your Information

We may use your personal information to:

Process and fulfil orders for wigs, hair extensions, and other products.
Arrange payment, shipping, delivery, and order tracking.
Communicate with you about purchases, returns, refunds, and customer support.
Maintain and improve our website, products, and shopping experience.
Detect and prevent fraud, security incidents, and unauthorized transactions.
Meet applicable tax, accounting, legal, and regulatory requirements.
Send promotional emails or marketing communications where permitted by law and subject to your choices.

You may unsubscribe from marketing emails using the unsubscribe link provided in the message.

3. Shopify and Third-Party Service Providers

Our online store is hosted by Shopify. Shopify and other service providers may process personal information to support website hosting, payments, analytics, fraud prevention, marketing, and order fulfilment.

We may share relevant information with shipping companies, payment processors, technology providers, and professional advisers when reasonably necessary to provide our services or meet legal obligations.

We do not sell your personal information in exchange for money. Any sharing for advertising or analytics purposes will be handled in accordance with applicable law and the choices available to you.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate the store, remember preferences, understand website activity, maintain security, and support advertising or analytics where enabled.

You may be able to manage cookies through your browser settings or the cookie preference tools available on our website. Disabling certain cookies may affect some store features.

5. International Transfers

Because Miss Nhyira operates online and may use service providers located in different countries, your personal information may be processed or stored outside Ontario or Canada.

When information is transferred to another jurisdiction, it may be subject to the laws of that jurisdiction and may be accessible to its authorities where legally permitted. We take reasonable steps to protect personal information in accordance with applicable legal requirements.

6. Data Retention

We retain personal information for as long as reasonably necessary to fulfil the purposes described in this policy, including processing orders, providing customer support, maintaining records, resolving disputes, and meeting legal or tax obligations.

When information is no longer needed, we will take reasonable steps to delete it, anonymize it, or securely dispose of it, subject to applicable legal requirements.

7. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

No method of electronic transmission or storage is completely secure. We cannot guarantee absolute security, but we take reasonable steps to protect the information entrusted to us.

8. Your Privacy Rights

Depending on where you live and the laws that apply, you may have rights to:

Request access to personal information we hold about you.
Request corrections to inaccurate information.
Request deletion of certain information, subject to legal exceptions.
Withdraw consent where processing is based on consent.
Object to or restrict certain processing where the law provides that right.
Opt out of marketing communications.

To make a privacy request, contact us using the details below. We may need to verify your identity before responding.

9. Children's Privacy

Our website is intended for people who can legally make purchases under the laws applicable to them. We do not knowingly collect children's personal information in violation of applicable law.

If you believe a child has provided personal information inappropriately, please contact us so we can review the situation.

10. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review their privacy policies before sharing personal information with them.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, service providers, or legal obligations.

The latest version will be published on our website with its updated revision date.

12. Contact Us

If you have questions about this Privacy Policy or wish to make a privacy request, please contact:

Email: missnhyriarkm11@gmail.com

Business location: Ontario, Canada

Website: https://msr0yh-si.myshopify.com/

We will review and respond to privacy enquiries in accordance with applicable law.

Thank you for choosing Miss Nhyira.

Luxury Hair. Confidence. Beauty.

Be Bold. Be Beautiful. Be You.

With love and gratitude,

The Nhyira Team